OFFICE

Office Answering Service

Whether you’re a one-person office or a staff of 100, you take your customer care seriously, and you want to ensure that they get quality services. No matter what industry you work it, customer care is always the number one concern. Anser-Fone can make this easier for you with our business phone answering services. We can take any phone calls directed towards your company, whether they are existing customers, or potential new clients. Think of Anser-Fone as an extension to your own office. Whether you work in retail, the medical field, construction, or legal, we can assure quality customer care with our business answering service.

As an Office Answering Service, we work with multiple companies. However, each call that comes through also comes up with all of your business information that you provide for us upon our initial consultation. This allows us to get the information you need from your callers and relay it to you per your your delivery instructions. Your information can be updated by you as frequently as you want, providing Anser-Fone the most updated and accurate information for your customers.

Our attention to detail makes us the best Office Answering Service for small businesses, whether you’re a startup or a local company that has been in business for a while. We service companies all over the nation, 24 hours a day. Having an Office Answering Service ensures that your clients always speak to a customer service representative, rather than an answering machine.

You know what it’s like to need to call a business right at 5:00…hoping they’ll still be there. With Anser-Fone, you can leave the office knowing that your phones will be answered 24/7, and you won’t miss another call.

In addition, there’s nothing worse that leaving a message on an answering machine not knowing if they’ll even hear the message. That will never happen with Anser-Fone, your callers won’t need to run down the list until they find someone open and ready to take their call. You’ll be there for them with Anser-Fone taking the calls and relaying them to you.

Live answering service for small business

Running a small business can be incredibly stressful, because as the owner, you have to wear a large number of hats. You are simultaneously the boss, the salesman, the consultant, the secretary, and sometimes that janitor. However, there are affordable ways to eliminate that stress.

Instead of being on call 24/7, you can continue to provide your customers great customer service while stepping back when business hours end. We are a live answering service for small business, keeping in mind your values and goals. Our telephone service representatives provide friendly customer services to your clients when you can’t get to the phone. You’re much more likely to acquire and retain customers if they are greeted by a live person, rather than an answering machine.

24-hour telephone answering service

One of the most frustrating things about running a business is the messages that get left overnight by interested clients. Or worse yet, the caller that simply hang up because no one answered the phone…a customer forever lost.

We offer a 24-hour call answering service, ensuring that a person greets your clients 24 hours a day. This can help you convert more potential clients and ensure that your existing customers remain happy. We deal with everything from disgruntled customers, to entirely new ones that are seeking answers to their questions.

Call-Screening for the pesky solicitors

You know, the Robo-Dialers that waste your time trying to sell you a warranty for your car, or a vacation rental property. Those annoying calls. Who wants them, and who wants to waste the time answering the call. Let Anser-Fone screen the unnecessary and unwanted calls, so just the most important calls get through to you…saving you valuable time to complete the really important work related to your business.

If you’re looking to streamline your business and want to add an extension to your company that offers superior customer service, contact Anser-Fone today. We can handle all the incoming phone calls for your business, answering questions and making appointments. With over two generations of experience under our belt, we are committed to providing your customers with the best possible service.