If you visit a typical doctor’s offices, they are usually a hub of energy. Nurses are running around and helping patients; while doctors are intensely scanning files before dropping into see their patients. The fax machine is usually in full swing, and the phone is constantly ringing.
While it’s impossible to cut down on how busy a doctor’s office can get, it is possible to eliminate some of those factors. Anser-Fone can decrease the amount that your phone rings by providing you with a top-rated telephone answering service. Our telephone operators are highly trained and boast helpful, friendly demeanors.
Medical answering service
As a fully staffed medical answering service, we take calls from current patients, as well as people looking to set up a new appointment. Our staff is compliant with HIPAA procedures, ensuring that your customer’s privacy is retained.
In addition, we provide answering service dispatch, meaning that any emergency calls are immediately forwarded to emergency services, giving you peace of mind. Our operators can deal with significantly stressful situations with poise and calm, ensuring that your patients get the help that they need.
Physician answering service
If a new patient is looking to make an appointment, they are far more likely to hang up if they aren’t greeted by an actual human voice. Most won’t bother to leave messages, simply wanting to get an appointment scheduled in the first place. Having a physician answering service will eliminate this issue—a live person will greet them 24 hours a day.
Doctors answering service
When it comes to health, having access to reach your doctor at all times can be a comfort and provide patients with peace of mind. However, every call from every patient can become tiresome, and doctors also have lives outside of work. Having a doctor’s answering service helps to remedy this, because patients have access to a person who can answer their questions.
In addition, our representatives in the case of an emergency can reach their doctor. A message will be dispatched to both the doctor, as well as emergency services, ensuring that every patient gets the care they need to be safe and healthy.
24 hour call answering
As after hours phone answering service, we provide 24 hour call answering, making it so that you don’t have any random 3 AM wakeup calls from potential new patients, or existing ones.
Dentist answering service
Anser-Fone doesn’t just cater towards doctors—we handle any kind of medically based companies. One of our primary focuses is dentistry. Our dentist answering services can handle patient inquiries, appointment scheduling, and emergency situations.
On most occasions, patients can’t exactly schedule a toothache, meaning that phone call could come at an extremely inconvenient time. However, they can reach our friendly telephone operators 24 hours a day, ensuring that they get the friendly support your dental clinic provides on a daily basis. We can schedule them an appointment with you as soon as possible, as well as alerting you via message, about the call and the needs of the patient.
Don’t be bogged down by patient phone calls after you leave the office for day. Anser-Fone can handle all those after hour’s calls, providing exceptional customer services—we truly become an extension of our client’s company, embracing their ideologies and expectations.
Medical office answering service
Medical offices are typically a busy place, and the work doesn’t necessarily stop after business hours conclude. In fact, a lot of calls can come in after hours. In situations like this, a medical office answering service can be extremely beneficial. We can handle those calls that you get after you go home, helping patients with information about your offices, as well as directing them to online forms or resources.
Another useful purpose for a medical office answering service is to cut back on the chaos of a typical workday. Some offices can get so overwhelmed with the amount of calls and questions that they get. Having an answering service can eliminate some, or all, of these calls, letting you get to the patients that are sitting in the waiting room.
Healthcare answering service
Personal health isn’t something that should be taken lightly, and doctors and dentists can rely on our quality healthcare answering services. We are dedicated to providing the same high level of customer care that your clinic or office displays. We also take patient confidentiality very seriously, ensuring that we meet all HIPPA policies and standards.
If you’re looking for the help of a reliable healthcare answering service, contact us today. For two generations, we’ve been providing doctors and dentists with quality assistance, helping their patients and easing their workload.